Just a few more hours....
At 21st of March; around 5 AM, Kitty Ocean will turn 24.
You can't stop me.
Tuesday, March 20, 2007
Saturday, March 17, 2007
Thursday, March 15, 2007
I don't often post here. I know, I'm sorry. More than enough happened; too much to tell actually. So that's why I'm going to use this post to vent my current anger.
I mean, shitty customers at work happens often enough. I can handle that. EXCEPT when they go all crazy and tell me I give no service at all! HELLO!? I'm VERY Customer Orientated, so I always do my best to give the best care! I'm also SUPER polite; even when people scream and yell at me (like this customer), I stay calm and nice.
The girl next to me noticed I was getting ticked off, and also said that if it would have been her, she would have asked the woman to stop interrupting her 5 minutes earlier. See? I let a customer treat me like crap! And I STILL stayed nice!
And then... about 2 hours later, after the WHOLE issue is solved, I STILL see a mail from her: "I was treated terribly; got no excuses at all (I crawled through the dust for the woman!), no information at all (I told you we would look into it and that we would give the best solution asap!) and all she wanted to do was send an intern message (I can't do anything else!). This was the worst service ever!"
During the conversation she already stated her unhappiness (and I APOLOGISED for that!) and now THIS?! I was SO ticked off! Someone else handled her e-mail; I saved the case number and will check tomorrow what that ***** got as a reply.
SHE was the impolite one; NOT me!
Oh yes, and my sister is getting married. That is YAY!
I mean, shitty customers at work happens often enough. I can handle that. EXCEPT when they go all crazy and tell me I give no service at all! HELLO!? I'm VERY Customer Orientated, so I always do my best to give the best care! I'm also SUPER polite; even when people scream and yell at me (like this customer), I stay calm and nice.
The girl next to me noticed I was getting ticked off, and also said that if it would have been her, she would have asked the woman to stop interrupting her 5 minutes earlier. See? I let a customer treat me like crap! And I STILL stayed nice!
And then... about 2 hours later, after the WHOLE issue is solved, I STILL see a mail from her: "I was treated terribly; got no excuses at all (I crawled through the dust for the woman!), no information at all (I told you we would look into it and that we would give the best solution asap!) and all she wanted to do was send an intern message (I can't do anything else!). This was the worst service ever!"
During the conversation she already stated her unhappiness (and I APOLOGISED for that!) and now THIS?! I was SO ticked off! Someone else handled her e-mail; I saved the case number and will check tomorrow what that ***** got as a reply.
SHE was the impolite one; NOT me!
Oh yes, and my sister is getting married. That is YAY!
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