Oh man... I just typed the most brilliant rant ever... but I doubt if I should post it. ... Because I'd rather keep my job XD

So let's just post a fragment:

“Don’t be so damn cheerful, there’s nothing to be happy about. Just talk and act normal, like every other person, okay?”

If that's the first thing you hear after picking up the phone... than yeah, it ruins your day. *nods*