I'm sorry, everyone XD Almost forgot to post. Thing is, my grandma is staying the night (she has to go to our hospital for a check up really early in the morning), so she sleeps downstairs... where my laptop is XD So, I sneaked along my mini laptop and am now typing on the attic, my room. Only my mini has good reception there.
Anyway, today was a long day. 8 hours of work... it wasn't very busy (well, asides the 'yes, there is indeed a technical error on our website' calls - about half of the calls I got) and nothing intresting happened. Well, I'm sorry XD. It's a Customer Service! What did you expect? Dancing the Hula when a SMART customer calls??!
Like we'd ever have a Smart Customer (okay, that is just kidding! We have plenty of customers who are smart and have real issues/problems. We just have a lot more idiots. "The website says there's a technical error... so, is there a technical error or so??" -- YOU THINK?!)
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